Hybrid work is the new normal, IT and business leaders say

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Dive Brief:

  • Remote and hybrid work will likely remain the norm, according to a report released June 23 by Foundry. Of IT and business decision-makers surveyed, the majority said that hybrid or remote work is a “permanent solution” for their businesses.
  • Additionally, when asked where their employees would work in the future, only 29% said office only. Meanwhile, 41% said their employees would work in a hybrid format while 30% said their companies went remote only.
  • Particularly from a technology perspective, concerns around remote and hybrid work remain; 51% of those surveyed cited efficient collaboration concerns, 47% cited morale concerns and 38% cited security maintenance concerns.

Dive Insight:

Employees have said they largely want to keep their current work arrangements. For instance, 62% of workers currently working remotely would like to remain that way rather than move to a hybrid environment (32%) or go fully in-person (6%), according to March survey results from Yoh.

Demand for hybrid work may be one reason workers are leaving in droves, Gartner analysis said earlier this year. But workers and managers may be starkly misaligned on who can work remotely, Gartner said, meaning HR may be responsible for helping leaders understand hybrid work’s value to the employee experience.

Hybrid work isn’t always smooth sailing, however; a TinyPulse survey from October 2021 noted that many workers called it the “most emotionally exhausting” arrangement compared to other formats. Employees are also increasingly likely to fall for advanced phishing attacks amid hybrid work, a Tessian survey from earlier this year noted – particularly those attacks that imitate messages from senior executives.

Employers can avoid some common mistakes to ensure success with the adoption of hybrid work, experts previously explained to HR Dive. One common mistake: Don’t assume managers who excel in-person are automatically succeeding in a hybrid environment. HR can provide training and support so that managers and direct reports alike feel supported at work.

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